Returns & Exchanges
At AMIRO, we want you to be completely satisfied with your beauty tech investment. We offer a 30-day return policy for most products, provided they are in their original condition and packaging.
Initiate Your Request
Contact our dedicated customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA).
Prepare Your Package
Securely pack your AMIRO device in its original box, ensuring all accessories, charging cables, and manuals are included to avoid restocking fees.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at the designated carrier location, keeping a copy of your tracking number.
Receive Your Refund
Once our quality assurance team inspects the returned device, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing